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Return & Refund Policy
At Church Visuals, we provide digital products and subscription services designed to support churches and ministries with creative resources.
Please review our return and refund policy below:
Digital Products
- All digital products (including downloads, graphics, videos, and other media) are non-refundable once purchased.
- Because these are instant-access items, we cannot accept returns or issue refunds after purchase.
Subscriptions
- Subscription services are billed on a recurring basis (monthly or annually, depending on your plan).
- Customers may cancel at any time through their account settings.
- Upon cancellation, you will continue to have access to your subscription benefits until the end of your current billing cycle.
- Subscription fees already charged are non-refundable, but you will not be billed for any future cycles after cancellation.
Exceptions
- If you experience technical issues accessing your purchased product or subscription, please contact our support team at [email protected]. We will work with you to resolve the issue promptly.
