Return & Refund Policy

At Church Visuals, we provide digital products and subscription services designed to support churches and ministries with creative resources.

Please review our return and refund policy below:

Digital Products

  • All digital products (including downloads, graphics, videos, and other media) are non-refundable once purchased.
  • Because these are instant-access items, we cannot accept returns or issue refunds after purchase.

 

Subscriptions

  • Subscription services are billed on a recurring basis (monthly or annually, depending on your plan).
  • Customers may cancel at any time through their account settings.
  • Upon cancellation, you will continue to have access to your subscription benefits until the end of your current billing cycle.
  • Subscription fees already charged are non-refundable, but you will not be billed for any future cycles after cancellation.

 

Exceptions

  • If you experience technical issues accessing your purchased product or subscription, please contact our support team at [email protected]. We will work with you to resolve the issue promptly.